Terms & Conditions

Delivery

Maison Mont currently ships worldwide from the United Kingdom. Delivery availability may vary depending on the destination country and applicable import regulations.

All orders are carefully prepared before dispatch. Once your order has been shipped, you will receive an email containing your tracking information so you can follow its journey.

Please ensure your shipping address is complete and accurate before placing your order. Maison Mont cannot be held responsible for delays or failed deliveries caused by incorrect shipping information.

Orders are processed once full payment has been received.

Delivery Times

Delivery times vary depending on your location.

  • United Kingdom: 1-3 business days
  • Europe: 2-5 business days
  • International: 3-7 business days

Please note that delivery times are estimates and may vary during busy periods or due to customs procedures outside of our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery destination and selected shipping method.

For selected countries and promotional periods, complimentary shipping may be available.

Order Tracking

Once your order has been dispatched, you will receive an email containing your tracking details.

You may also track your order using the tracking link provided in your shipping confirmation email.

Packaging

Every Maison Mont order is carefully presented in our signature premium packaging, designed to reflect the craftsmanship and attention to detail behind every piece.

If you're sending your order as a gift, no pricing information will be included inside the parcel.

Duties & Taxes

Orders shipped within the United Kingdom include VAT where applicable.

For international orders, duties and taxes may apply depending on your country's import regulations. These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise stated at checkout.

PAYMENT

Accepted Payment Methods

Maison Mont accepts the following payment methods:

Visa, Mastercard, American Express, Maestro, PayPal, Apple Pay, Google Pay, Klarna, UnionPay, JCB, Discover, Diners Club, Bancontact, BLIK, Przelewy24 (P24), TWINT, MB WAY, Multibanco and EPS.

Payment authorisation is carried out securely through our payment providers before your order is confirmed.

Payment Security

Your security is our priority.

All transactions on the Maison Mont website are encrypted using SSL technology and processed through secure, PCI-compliant payment providers. Your payment information is never stored on Maison Mont's servers.

For additional protection, certain transactions may require 3D Secure authentication depending on your bank and payment method.

VAT

All prices displayed on the Maison Mont website include VAT where applicable.

International customers may be subject to local import duties or taxes depending on the destination country. These charges are determined by local customs authorities and remain the responsibility of the customer unless otherwise specified.

Last updated: July 2026

Welcome to Maison Mont. These Terms & Conditions outline the rules and conditions for using our website and purchasing products from Maison Mont.

By accessing our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.

About Maison Mont

Maison Mont is an independent fashion brand dedicated to creating thoughtfully designed garments using carefully selected materials and refined craftsmanship.

Throughout these Terms & Conditions, “we”, “us”, and “our” refer to Maison Mont.

Website Use

You may use our website for personal and lawful purposes only.

You agree not to misuse the website, attempt to gain unauthorised access, interfere with its operation, or use our content without permission.

All content on this website, including images, designs, text, logos, and branding, belongs to Maison Mont and may not be reproduced or used without prior written permission.

Products & Availability

We take great care to ensure that product descriptions, images, and details accurately represent our garments.

However, due to differences in screens, lighting, and photography, colours may vary slightly from the actual product.

All products are subject to availability. As we create limited collections, certain pieces may become unavailable without notice.

Orders

When you place an order, you agree that all information provided is accurate and complete.

After placing an order, you will receive an order confirmation. This does not guarantee acceptance of your order. We reserve the right to cancel or refuse an order where necessary, including cases of suspected fraud, incorrect pricing, or stock availability issues.

Once your order has been accepted and processed, you will receive confirmation of dispatch.

Pricing & Payment

All prices displayed on our website are shown in the applicable currency and include any required taxes unless stated otherwise.

Payment must be completed at the time of purchase.

We reserve the right to update prices at any time. Any changes will not affect orders that have already been confirmed.

Shipping & Delivery

We aim to process and dispatch orders as quickly as possible.

Delivery times vary depending on location and shipping method selected at checkout. Maison Mont is not responsible for delays caused by couriers, customs procedures, or circumstances outside of our control.

Customers are responsible for providing accurate delivery information. Additional costs caused by incorrect details may be the responsibility of the customer.

Returns & Exchanges

We want every customer to feel confident in their purchase.

Returns and exchanges are accepted according to our Returns Policy. Items must be returned in their original condition, unworn, unused, and with all original packaging and tags attached.

Certain items may not be eligible for return due to hygiene or product-specific reasons.

Please review our Returns Policy before making a purchase.

Product Care

Each Maison Mont garment is created with carefully selected materials and should be treated with appropriate care.

Care instructions are provided with each product and should be followed to maintain the quality, appearance, and longevity of your piece.

Intellectual Property

All Maison Mont designs, branding, photography, written content, and creative materials are protected by intellectual property rights.

Any unauthorised use, reproduction, or distribution is prohibited.

Limitation of Liability

Maison Mont is not responsible for indirect losses, delays, or damages resulting from circumstances outside our reasonable control.

Our responsibility is limited to the value of the product purchased, except where applicable law requires otherwise.

Privacy

Your privacy is important to us. Any personal information collected through our website is handled in accordance with our Privacy Policy.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, products, or legal requirements.

Any updates will be published on this page with the revised date.

Contact Us

For any questions regarding these Terms & Conditions, please contact:

Maison Mont
Email: support@maisonmont.com
Website: maisonmont.com